Our Work
Send Us Your Feedback
We welcome feedback from people using our services, their relatives and carers as well as other professionals and commissioners. We aim to provide a quality service which will improve the lives of the people we support and will respond as quickly as possible to your comments, suggestions and complaints.
You can contact us with your comments or enquiries using the form below, or you can download a form to return by post or email:
Download form as a Word document.
Download in pdf format.
See the Contact Us page for details of how contact us by post or telephone.
Feedback
"Thank you all. Stephen had a lovely time when he stayed with you...and we had a great holiday knowing Stephen was happy."
"A big thank you for all the care and attention you have given Matthew during his stays with you. We are grateful for the breathing space it has given the rest of the family."
"Our visit has been enjoyable and...we wish to thank all staff for their consideration and help in all areas. Food has been excellent."
" People said... staff treat them well and listen and act on what they say. People told us that the centre is kept fresh and clean.
One person told us about what they feel the centre does well, they said, "Look after me and others. Also listen to me".
They work well with us and have shown us that their service continues to provide good outcomes for the people who use it."
Care Quality Commission Report
"From a social work view I feel you are very reliable, helpful and go out of your way to provide support to our service users. Your manner is approachable and friendly."
Donna Bull, South Tyneside Social Services.
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